Once you have drafted the respective document(s) and saved it in PDF format on a computer.;
- Log into the Legal Serve platform, with your unique username and password for your firm.
- Click on the required service, i.e. document delivery, court instruction or postal services.
- Create a new case file or Open an existing case file.
- In the event of a new case file;
you will need to add the recipient(s) / respondent(s) / applicant(s) information - Legal Serve can accommodate unlimited recipients(s).
In the case of a court instruction. Select the correspondent (Serve Centre), then select the required service from the service catalogue.
- Upload, "Attach", your PDF document(s) - Legal Serve has no limitations. e.g. document size.
- Click on the Process button, and that's it, you are done...
Now we will take over and complete the remaining tasks for you.
- All recipients will automatically receive digital notification. e.g. Registered SMS
- The valid serve / track and trace report is automatically generated in real time. The report, certificate, is immediately available for further processing, viewing, downloading, or printing.
- In the case of a court instruction. We will print your document, get it signed by an attorney and execute your instruction. Once we have completed your instruction we will provide you with legal proof that the instruction was completed as requested, All instruction are completed within the boundaries of the law / court rules.
- At the end of each month we will send you a single monthly invoice. That contains itemized billing per service consumed per case file.
All original (paper) documents are kept at the correspondent and available for collection if needed.
All original (paper) documents are retained for 5 years.
Our built-in chat system, allows you and our correspondents to communicate directly with each other.
None of the recipient(s) need to be Legal Serve subscribers to be able to receive documents.
Documents are automatically certified as digital originals.
Service requests are assigned a unique tracking number for full auditing.
Document(s) are securely retained within your digital court case file "filing cabinet" for viewing at any time.
Documents can not be deleted, replaced or amended.
All the control is in your hands. A single application which is secure and accessible from anywhere.
Implementation, configuration and training, only takes an hour.
Legal Serve is a secure cloud-based platform that enables you to get the job done cost effectively and efficiently 24/7.